Attendee FAQ


  • Is there public transportation in Charlotte?

  • Is there parking at the Convention Center?

    • For an area map around the Convention Center, go here: http://www.charlotteconventionctr.com/directions-parking
      Parking is available at prevailing rates in parking lots and towers surrounding the Charlotte Convention Center.
      The NASCAR Hall of Fame parking deck is located at 500 S. Brevard St. and conveniently connected to the Charlotte Convention Center via an overstreet walkway.
      The Westin Charlotte hotel also offers more than 1,300 spaces, conveniently located on the corner of Stonewall and College streets, across the street from the Charlotte Convention Center.
      Additionally, metered parking is available along many of the main streets in Center City. Some parking garages offer parking after 5 p.m. at reduced rates.
      Oversize vehicle parking is available across from the NASCAR Hall of Fame site at the Caldwell Street parking lot.
  • When will online registration be ready?

    • Online registration will be ready mid-June.  Please check back to our website then.
  • When will I be able to book my EXPO discounted room rate?

  • What is the cancellation policy for EXPO?

    • Tradeshow only passes are non-refundable. Cancellation for all other categories must be received in writing at the TCIA office before 10/26/18 for a full refund less $35 administration fee. No telephone cancellations accepted. No refunds after 10/26/18; registrations are transferrable.
  • Are there group discount rates for EXPO?

    • Yes, buy 4 (either gold cards or 4 tradeshow passes; cannot be a combination of both), get 1 free.  Everything must be purchased at the same time.
  • How much is a taxi from the airport to downtown Charlotte?

    • The closest airport is Charlotte Douglas International Airport (airport code CLT). The estimated cost for a taxi fare to downtown Charlotte is about $25.  It is about a 15-minute ride. Uber and Lyft are also available in Charlotte.  All ground transportation can be found at the Arrivals/Baggage Claim level.
  • Is there a shuttle from the airport to downtown Charlotte?

  • Are children allowed at TCI EXPO?

    • Children are allowed if accompanied at all times by an adult.  Children under 17 are free but must be registered and have an attendee badge. 
  • Is alcohol served at TCI EXPO?

    • For safety purposes, alcohol is not available at the convention center during show hours.
  • What is the Welcome Reception at TCI EXPO?

    • TCIA and Vermeer invite all registered TCI EXPO attendees and exhibitors to the Welcome Reception on Thursday, November 8 at the NASCAR Hall of Fame! Enjoy complimentary hors d’oevures and a cash bar as you explore, and enjoy, this interactive entertainment venue!
  • Is there a manned coat check or secured storage area at the show?

    • No, we do not offer manned coat check or secured storage area.  We encourage you to keep your personal belongings at the hotel and not bring them to the EXPO.
  • Is the Convention Center handicap accessible?

    • Yes.  All passenger elevators at the Charlotte Convention Center are accessible to guests with disabilities. The Center has accessible entrances from College and Stonewall Streets and Martin Luther King, Jr. Boulevard. For more information, please go here: http://www.charlotteconventionctr.com/ada-accessibility