Attendee FAQ

  • Is there public transportation in Pittsburgh?

    • Port Authority provides bus and light rail service for the greater Pittsburgh area. Go here for more information: www.portauthority.org.
  • Is there parking at the Convention Center?

  • When will online registration be ready?

    • Online registration will be ready mid-June. Please check back to our website then.
  • When will I be able to book my EXPO discounted room rate?

    • Please check the hotel detail information on the home page.
  • What is the cancellation policy for EXPO?

    • Tradeshow only passes are non-refundable. Cancellation for all other categories must be received in writing at the TCIA office before 10/31/19 for a full refund less $35 administration fee. No telephone cancellations accepted. No refunds after 10/31/19; registrations are transferrable.
  • Are there group discount rates for EXPO?

    • Yes, buy 4 (either gold cards or 4 tradeshow passes; cannot be a combination of both), get 1 free. Everything must be purchased at the same time.
  • How much is a taxi from the airport to downtown Pittsburgh?

    • The closest airport is Pittsburgh International Airport (airport code PIT). Upon arrival at the airport, proceed to the landside terminal, lower level, exit through the "commercial" doors and head toward the taxi stand area on the curb where cabs are waiting. The estimated cost for a taxi fare to downtown Pittsburgh is $40-$45. It is about a 20-25 minute ride to downtown from the airport.
  • Are children allowed at TCI EXPO?

    • Children are allowed if accompanied at all times by an adult. Children under 17 are free but must be registered and have an attendee badge.
  • Is alcohol served at TCI EXPO?

    • For safety purposes, alcohol is not available at the convention center during show hours.
  • What is the Welcome Reception at TCI EXPO?

    • TCIA and Vermeer invite all registered TCI EXPO attendees and exhibitors to the Welcome Reception on Thursday, November 7th. Enjoy complimentary hors d’oevures and a cash bar!
  • Is there a manned coat check or secured storage area at the show?

    • No, we do not offer manned coat check or secured storage area. We encourage you to keep your personal belongings at the hotel and not bring them to the EXPO.
  • Is the Convention Center handicap accessible?

    • Yes. The Center has numerous accessible parking options on the first level of the garage with close access to entrances. All restrooms and elevators are equipped for accessibility. The Center also has complimentary wheelchairs for guests to use. Wheelchairs are available on a first-come, first-serve basis. For more information on the Center’s accessibility, please go here: http://www.pittsburghcc.com/dlcc-accessibility-info/