Exhibitor FAQ


  • When will I be able to book my EXPO discounted room rate?

  • How many exhibitor badges come with my booth?

    • Two (2) badges are issued for 100 sq. ft. (10x10 booth); three (3) badges for 200 sq. ft (10x20 booth); four (4) badges for 300 sq ft (10x30 booth); ten 10 badges for any booth over 400 sq ft.

    • Additional exhibitor badges can be purchased for $25 per badge.  You will receive a badge order form in your Exhibitor Service Guide which will be emailed to you in mid-August.
  • Does my exhibitor badge allow me to go to education sessions?

    • No, the exhibitor badge only allows access to the trade show floor.  If you wish to attend a session, see Sachin Mohan at the show and he will give you an Education Pass.
  • If I’m interested in having an event during EXPO, what should I do?

    • Contact the conference center or your hotel directly. Please be aware that any event must take place OUTSIDE of EXPO show hours.
  • Is there public transportation in Columbus?

    • Yes, you have multiple options for public transportation. Central Ohio Transit Authority provides bus service. Additionally, CBUS is a FREE downtown Columbus circulator running every 10-15 minutes from the Short North Arts District to the Brewery District.
  • Is there parking at the convention center?

  • I’d like to increase or change my booth size.  What should I do?

    • Contact Sachin Mohan (Vice President of Corporate Relations and Marketing) 516-625-1613  / mohan@tcia.org.
  • What comes with my booth?

    Your booth will come with the following:

    • - 8’ high background drapery
    • - 3’ high divider drapery
    • - One (1) company ID sign (7”x44”)
  • Who do I go through for my booth rental equipment (carpet, tables, etc.)?

    • George Fern (not exclusive…you can use another company but please keep in mind that you will not have early access to the show floor); all order forms will be available through the Exhibitor Service Guide. You can also contact Kelly Weldy from Fern at 317-635-9606  or kweldy@fernexpo.com for help.
  • Is vacuuming included?

    • Vacuum service can be ordered.  Please see the Exhibitor Service Guide for details.
  • How do I get a rope or sign hung from the ceiling in my space?

    • The Convention Center will hang the signs and ropes and you should order this service directly from the Center.
  • How does my hanging sign get assembled?

    • If the assembly of your sign does not require the use of any power tools, you can assemble it yourself.  You must be present early enough to assemble the sign based on your targeted move-in time.  If you need the sign hung earlier than your move-in time or the assembly of your sign requires power tools, you must hire labor from Fern. Please be sure to use the appropriate Hanging Sign Shipping Label and complete the Labor Form for Sign Assembly, located in the Exhibitor Service Guide. Please note that only the Convention Center can hang the sign so there is a separate order form for that from the Convention Center. Contact Kelly Weldy at 317-635-9606 or kweldy@fernexpo.com if you have further questions.
  • Can I bring my own carpet or flooring?

    • Yes, but keep in mind it cannot be pre-installed.  Your carpet begins to be laid at your scheduled move-in time, not prior.  Be aware you will be charged a drayage fee by the union laborers for the carpet to be moved in from the door to your booth.
  • What are the deadlines for me to get forms back to TCIA?

    • These dates will be in the Exhibitor Service Guide which will be sent to you via email in mid-August
  • Where is the Marshaling Yard?

    • The address for the Marshaling Yard will be in the Exhibitor Service Guide which will be sent to you via email in mid-August.
  • How does my freight arrive at my booth and who pays for this?

    • Please refer to the Material Handling FAQ in the Exhibitor Service Guide.
  • When is my move-in time and day?

    • The link to the exhibitor move-in schedule will be sent out in early September. All exhibitors are required to use the marshalling yard if you need access to the loading dock. If you are running late for your move in time, you will need to notify Sachin Mohan (Vice President of Corporate Relations and Marketing): 516-625-1613 or smohan@tcia.org. ALL vehicles, whether they be carriers, flat beds, POV’s, etc. must check in at the marshalling yard at least one (1) hour before your scheduled move-in time. If you need to change your move in time, please email Mai Chen at mchen@tcia.org before Friday, October 14, 2017. Exhibitors will not be allowed to move-in until final payment is received.
  • Who do I go through for electricity and internet?

    • The Convention Center provides electricity and internet. Links will be provided in the Exhibitor Service Guide which will be sent to you via email in mid-August.
  • Can I leave the show before 1:00 PM on Saturday?

    • No, TCIA requires all exhibitors to man their booths through the show closing at 1:00 PM.