Chase Kepley, Xylem-Kendall (XKIG)
Most tree care companies reach a point where growth causes more issues than progress. Owners become a bottleneck, crews work inconsistently, and profitability becomes uncertain. This session explains how to shift from an owner-dependent operation to a scalable business built on structure, accountability, and repeatable systems.
Attendees will learn how to recognize when growth is harming their business, build effective middle-management layers, and standardize operations without sacrificing quality or culture. We’ll also examine the key performance indicators that influence decisions both in the field and in the office.
Through real-world examples and practical frameworks, this session provides business owners and leaders with the essential tools to grow sustainably, boost crew performance, and build a company that doesn’t depend on one person to hold it all together.
Speaker Bio:
Kepley, Chase – Xylem Tree Care
Chase Kepley is a sales manager at Xylem Tree Care, where he leads growth across five markets in North Carolina and Virginia. Since joining the company, he has help scale the business from a single market operation into a multi-market, multi-state platform. His work focuses on building scalable systems for sales, production, and leadership development, ensuring growth is repeatable, not dependent on individual effort. Chase is deeply involved in aligning sales and production, implementing performance metrics that drive profitability, and developing structured onboarding and leadership pipelines to support continued expansion.