Fotini Iconomopoulos, CSP, Forward Focusing, Inc

The leadership skill nobody talks about – and everyone needs.

Friction is inevitable. How leaders handle it determines whether it creates progress or destroys it. In this keynote, Fotini shows leaders how to recognize when they’re mismanaging friction – either avoiding it or inflaming it – and what to do instead. Audiences leave with practical tools to navigate high-stakes conversations, reduce resentment, and get the performance their efforts deserve. No personality overhaul required.

Speaker Bio:

Iconomopoulos, Fotini, CSP – Forward Focusing Inc. 

Fotini Iconomopoulos, Certified Speaking Professional, is a bestselling author and globally ranked Top 15 Negotiation Expert who helps leaders harness workplace friction as fuel for performance. With more than two decades of boardroom experience and over 15 years advising organizations worldwide, she equips leaders to navigate tension productively — avoiding hesitation and backlash while driving stronger decisions and follow-through. Trusted by organizations including Microsoft, Walmart, and Rolls-Royce, Fotini delivers practical frameworks that turn resistance into traction and elevate leadership performance under pressure.